Returns & Exchanges

At BMC Toys, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn garments. Items must be returned in their original condition with all tags attached to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, a prepaid shipping label will be sent to your email; simply print it and securely package your items in their original box.

  • 3.
    Drop Off Package

    Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.

  • 4.
    Receive Your Refund

    After our warehouse team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days to your original payment method.